System Administrator Level 2 – 12 Hour Shifts – Annapolis Junction, MD

Website TeamBelay Belay Technologies Inc.

The System Administrator Level 2:

  • Provides support for implementation, troubleshooting and maintenance of Information Technology (IT) systems. 
  • Manages IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. 
  •  Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems. 
  • Provides support for the escalation and communication of status to agency management and internal customers. 
  • Provides support for the dispatch system and hardware problems and remains involved in the resolution process. 
  • Configures and manages UNIX and Windows operating systems and installs/loads operating system software, troubleshoots, maintains integrity and configures network components along with implementing operating systems enhancements to improve reliability and performance.

 
Shift Schedule:

  • Every WO needs to do the 12 hour shift rotation after they complete training (usually 6-8 weeks).
  • The nights are typically 4 weeks out of 10 the rest are days but we only work ½ the days in a year!
  • The rotation is 4 weeks days, 2 weeks mids, 2 weeks straights, 2 weeks mids, another way to look at it is 14 mids out of every 10 weeks

 
 
Lead the Way
 
Belay wants you to lead the way – push boundaries, offer ideas, create solutions, and be a part of something great with Team Belay!  Our team is full of technology pioneers who take the smartest approach, never accept the status quo, and are excited about making a difference!!
 
Our team leads:

  • Ideas; white papers, new technologies, improving existing infrastructure and introducing solutions…Belay was built on ideas
  • Growth; Be the Captain of your Fate!  Share your aspirations and Belay will pave the way with conferences, education, mentorship and hands-on exposure to new and exciting things
  • Development; step up, be instrumental in our growth and business efforts and you will be met with an open door to new experiences as leaders in a growing company
  • Benefits; your feedback determines our offerings, which improve constantly based on your needs
  • Giving: You tell us what is important to you and Belay will support your personal cause and charitable efforts, we’ve paid donations and volunteered to causes special to our team
  • Fun; You give us ideas and we deliver in a big way, with go-kart racing, rock climbing, swanky casino nights, skeet shooting, happy hours and more!

 
Make a difference and have fun with Team Belay!!
 
Job Requirements:

  • 12 hour rotating shift work
  • Ten (10) years system administration experience in programs and contracts of similar scope, type, and complexity within the Federal Government is required
  • Provides support for the dispatch system and hardware problems and remains involved in the resolution process
  • Provides in-depth experience in troubleshooting IT systems
  • Configures and manages UNIX and Windows operating systems and installs/loads operating system software, troubleshoots, maintains integrity and configures network components along with implementing operating systems enhancements to improve reliability and performance
  • Provides detailed analysis and feedback to agency management and internal customers for escalated tickets
  • Provides support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.
  • Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis, and resolution of problems
  • Provides support for the escalation and communication of status to agency management and internal customers
  • Optimizes system operations and resources utilization, and performs system capacity analysis and planning
  • Provides support for implementation, troubleshooting and maintenance of IT systems
  • Manages the daily activities of configuration and operation of IT systems
  • Provides Tier 1 (Help Desk) problem identification, diagnosis and resolution of problems
  • Provides assistance to users in accessing and using IT systems

 
Perks and Benefits
Belay Technologies offers an extensive benefits package, including:
– Up to 8 weeks in paid leave (4 weeks of personal leave, 3 days of Yay! leave, 10 paid holidays, and optional leave up to 6 days through Belay’s volunteer program)
– 6% matching in 401(k) contributions vested on day one
– $5,000 annual training/tuition or the option to use that money to pay off student loans
– Rich medical coverage (100% coinsurance, no copays) with a fully funded Health Savings Account with up to $3000 in annual contributions from Belay
– Dental coverage including orthodontia
– Up to $420,000 in life insurance, life insurance and disability premiums covered 100% by Belay
– Pet insurance, generous referral bonus program, company sponsored lunches and events, and many more!
 
 
Think you know someone who might be right for the job? Refer them to LeadTheWay@belaytech.com and you may be eligible for a referral reward up to  $10,000!
 
 
What We Do
Belay Technologies provides leading technology and engineering solutions to the DoD, as well as state-of-the-art commercial products. We are a certified Service Disabled Veteran Owned Small Business in the Baltimore/Washington area, and we are an Equal Opportunity Employer.  We hire software engineers, web designers, test engineers, systems engineers, systems administrators, database engineers and other tech services.
 
Key words: Full Clearance, Fort Meade, SDVOSB, Service-disabled veteran owned small business, DoD, SQ5071, SQ, SA2
 

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