Belay Tech is seeking a System Administrator with excellent communication skills and 3 years of System Administration experience. You will be working with the Multi Factor Authentication (MFA) Help Desk team issuing and maintaining RSA, SIPR and NIPR tokens. You will also responsible for issuing, maintaining and revoking public key certificates. All candidates must possess an active and Full DoD security clearance.
Lead the Way
Belay wants you to lead the way – push boundaries, offer ideas, create solutions, and be a part of something great with Team Belay! Our team is full of technology pioneers who take the smartest approach, never accept the status quo, and are excited about making a difference!!
Our team leads:
- Ideas; white papers, new technologies, improving existing infrastructure and introducing solutions…Belay was built on ideas
- Growth; Be the Captain of your Fate! Share your aspirations and Belay will pave the way with conferences, education, mentorship and hands-on exposure to new and exciting things
- Development; step up, be instrumental in our growth and business efforts and you will be met with an open door to new experiences as leaders in a growing company
- Benefits; your feedback determines our offerings, which improve constantly based on your needs
- Giving: You tell us what is important to you and Belay will support your personal cause and charitable efforts, we’ve paid donations and volunteered to causes special to our team
- Fun; You give us ideas and we deliver in a big way, with go-kart racing, rock climbing, swanky casino nights, skeet shooting, happy hours and more!
Make a difference and have fun with Team Belay!!
Specific tasking will include coverage in the following areas:
- Perform basic troubleshooting for RSA Token requests or gather information in regards to RSA Token problems for escalation to the next level (e.g.Tier III).
- Maintain, hand out and take returns of RSA tokens for users from each kiosk at the customer site in support of DoD Scorecard and STE/STN (CSPid) mission requirements.
- Address customer trouble tickets in a timely manner.
- Update all customer systems related to tracking trouble requests.
- Continue to provide communications to affected parties regarding the status of open tickets.
- Issue PKI PINs, assist with downloads, revocations of PKI certificates and troubleshooting for users. Also perform basic troubleshooting for Server certificates or gather information in regards to server certification problems for escalation to the next level (e.g., Tier III)
- Issuance of DoD PKI software PKI certificates on the Unclassified network and National Security System (NSS) Token with PKI certificates on the SIPRNet network. Also issue Server certificates for both networks.
- Provide Tier 2/Tier 3 ticketing support for all customer-facing services (including CASPORT, Gatekeeper, DRM, and IAA Service Provider).
Work closely with senior Computer Science personnel to provide technical support and assistance in limited phases of any of the specialized functions (systems analysis, equipment analysis, programming) in the career field, or in the installation and/or operation of data processing systems.
- TS/SCI Clearance with polygraph
- Bachelor’s Degree or higher in computer engineering or in a field related to the computer engineering or computer science disciplines plus 3 years System Administration experience. An additional 4+ years of System Administration experience may be substituted for the degree for a total of 7 years.
- Knowledge or skill relevant to basic computer operations
- Attention to detail and time management
- Excellent communications skills (via telephone, email or other applications)
- Ability to work independently to triage issues and prioritize tasks
- Strong organizational and time management skills, including the ability to multi-task and work independently with minimum supervision to meet deadlines
- 2 years of experience with PKI authentication services
Perks and Benefits
Belay Technologies offers an extensive benefits package, including:
– Up to 8 weeks in paid leave (4 weeks of personal leave, 3 days of Yay! leave, 10 paid holidays, and optional leave up to 6 days through Belay’s volunteer program)
– 6% matching in 401(k) contributions vested on day one
– $5,000 annual training/tuition or the option to use that money to pay off student loans
– Rich medical coverage (100% coinsurance, no copays) with a fully funded Health Savings Account with up to $3000 in annual contributions from Belay
– Dental coverage including orthodontia
– Up to $420,000 in life insurance, life insurance and disability premiums covered 100% by Belay
– Pet insurance, generous referral bonus program, company sponsored lunches and events, and many more!
Think you know someone who might be right for the job? Refer them to LeadTheWay@belaytech.com and you may be eligible for a referral reward up to $10,000!
What We Do
Belay Technologies provides leading technology and engineering solutions to the DoD, as well as state-of-the-art commercial products. We are a certified Service Disabled Veteran Owned Small Business in the Baltimore/Washington area, and we are an Equal Opportunity Employer. We hire software engineers, web designers, test engineers, systems engineers, systems administrators, database engineers and other tech services.
Key words: Full Clearance, Fort Meade, SDVOSB, Service-disabled veteran owned small business, DoD, MW;SA-A;2-38;2-39;2-42
To apply for this job please visit belaytech.catsone.com.